Proactive IT Care for Individuals
Your personal life runs on technology — but keeping it secure, updated, and working smoothly shouldn’t take over your free time. You deserve to focus on what matters most while your devices quietly do their job. I make that happen by keeping your Macs, iPhones, iPads, and Windows computers protected, optimized, and easy to use.
With my Concierge Tech Services, every device you own is personally managed by me — not a call center, not a ticket system. Just dependable, one-on-one support that keeps your technology reliable and your information safe.
And because technology should empower you, not frustrate you, I also show you how to make the most of it — from simple tips and time-saving shortcuts to practical guidance that helps you feel confident and in control of your digital life.
What I Do for You
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Device Setup & Management
Getting a new Mac, iPhone, iPad, or PC should be exciting — not stressful. I’ll handle the setup, configuration, and security so everything works seamlessly from the start.
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Email Setup & Support
Whether you use Gmail, iCloud, or a custom domain, I’ll make sure your email is reliable, synced across devices, and easy to use — no confusing settings or lost messages.
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Security & Updates
Stay protected without lifting a finger. I keep your devices secure, updated, and performing their best, so you can browse, shop, and connect with confidence.
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Personal Tech Support
When something goes wrong, you don’t have to figure it out alone. You get fast remote help or patient, in-person support — from someone who knows your tech personally.
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Learning & Confidence
I’ll help you actually enjoy your technology. From simple tips and shortcuts to one-on-one lessons, you’ll feel more capable and in control every time you pick up your device.
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Account & Cloud Management
Too many passwords or confusing backups? I’ll organize and secure your digital life — iCloud, Google, and everything in between — so your data stays safe and easy to find.
🤝 Why Indivduals Choose MacCoach
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Personal, Human Support
You work directly with me — no call centers, no ticket systems, and no confusing tech talk. Just patient, one-on-one help from someone who takes the time to understand you and your devices.
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Proactive, Hands-On Care
I don’t just fix problems — I prevent them. Your Macs, iPhones, iPads, and PCs stay secure, updated, and running smoothly, so you can focus on life, not tech headaches.
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Trusted Expertise Across Platforms
For more than 15 years, I’ve helped people stay connected, protected, and confident with their technology — no matter how simple or complex their setup.
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Learning & Confidence
Technology should make life easier, not more frustrating. I’ll show you how to get the most from your devices — with clear explanations, simple tips, and lessons at your own pace.
MacCoach Guardian
Plans & Pricing
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MacCoach Guardian
Protection and maintenance for your most important device.
Guardian keeps your Mac or PC secure, updated, and running its best. Each device receives real-time protection, automatic updates, and regular checkups — all personally overseen by Elliott. Quiet reliability in the background so you can focus on what matters most.
Best for: Anyone who wants dependable protection and maintenance for their computer without the hassle of doing it themselves.
Price: $15 per device per month
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MacCoach Guardian Plus
Comprehensive coverage for your computer, iPhone, and iPad — all under one plan.
Guardian Plus includes everything from Guardian, expanded to cover your entire setup: one Mac (or PC), plus your iPhone and iPad. You’ll get real-time protection, automatic updates, and priority remote support whenever you need it. I keep everything secure, synced, and running smoothly across all your devices.
Best for: Individuals who want full protection and dependable support for all their Apple or Windows devices.
Price: $30 per month (includes one Mac or PC, plus iPhone and iPad)
Guardian Complete includes everything from Essentials plus up to two hours of dedicated support each month, delivered remotely. It also adds personalized staff training across macOS, Windows, iPhone, and iPad, along with device setup, configuration, and quarterly technology health reviews.
Best for: Businesses that want full protection and a trusted technology partner to keep everything running smoothly.
Price: $255 per month (includes up to two hours of support) plus $15 per device per month for Guardian Essentials coverage.
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MacCoach Guardian Confidence
Everything in Plus — plus one-on-one learning and personal guidance.
Guardian Confidence adds personalized monthly coaching — one hour each month at a 15% discounted rate ($127.50/hour). Use your session to learn at your own pace, whether it’s organizing photos, mastering your Mac, or discovering features that make everyday life easier.
If you need additional time, extra sessions are billed at the same discounted Confidence hourly rate. Coaching time renews monthly and does not roll over.
Best for: Individuals who want full protection, patient help when needed, and ongoing learning with a trusted guide.
Price: $30 per month (Guardian Plus coverage) + $127.50 per monthly coaching session